Responsible Gambling
At monster-wins.com, we recognise that while gambling can be entertaining for most people, some individuals may experience difficulties controlling their gambling habits. This page provides important information and resources to support safer gambling practices for our Australian audience.
How can I keep my gambling in check?
Gambling should always be viewed as entertainment, never as a way to earn money. The key is maintaining control and setting boundaries. We encourage you to:
- Set a budget before you start playing and never exceed it
- Keep track of the time and money you spend on gambling activities
- Take regular breaks from gambling
- Avoid trying to recover losses by gambling more
- Never gamble with borrowed money or money needed for essential expenses
- Recognise warning signs such as gambling taking up more of your time and thoughts than intended
Treating gambling as entertainment with money you can afford to lose is the responsible approach that most players take.
What support is available in Australia?
If you’re concerned about your gambling or someone close to you is, Australia offers several free, confidential support services:
Gambling Help Online provides 24/7 counselling and support to anyone affected by gambling harm. You can call 1800 858 858 or access live chat and email support through their website.
Gambler’s Help is a free and confidential service available 24/7 that provides telephone, online, and face-to-face counselling. Call 1800 858 858 to speak with a counsellor or book an appointment. A dedicated Youthline is also available on 1800 262 376 for young people.
BetStop – the National Self-Exclusion Register – allows you to exclude yourself from all Australian licensed online and phone wagering services for a period from a minimum of 3 months to a lifetime.
The Department of Social Services also maintains information about gambling support services available across Australia.
Who operates monster win and what licence do they hold?
Monster win is operated by entities holding a gaming licence from the Curaçao Gaming Authority, one of the recognised regulators in the online gaming industry. The operator works in accordance with Curaçao licensing requirements, which include standards for player fund segregation and operational transparency. For detailed information about the operator’s specific licensing and compliance framework, visit the official monster win website.
How does monster-wins.com use my information?
As an information website about the monster win brand, monster-wins.com collects minimal personal data. Any information you provide—such as through contact forms or subscriptions—is used solely to respond to your enquiries or deliver requested content. We use cookies to improve your browsing experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings. We do not share your personal information with third parties without your consent, except where required by law. For a full explanation of our data practices, please contact us directly.
How can I get in touch?
If you have questions about monster win, our site, or need support with responsible gambling matters, feel free to reach out:
monster win support: [email protected]
monster-wins.com contact: Use the contact form on our website or send general enquiries through our site.
For gambling support and self-exclusion options, contact the services listed above. Australian state and territory regulators, such as the Victorian Gambling and Casino Control Commission, also provide resources and information specific to your region.